Legal
GDPR
If you are located in the European Economic Area or the United Kingdom, you have specific rights over your personal data. Here is how we honor them.
Your rights
- Access, request a copy of the personal data we hold about you.
- Rectification, ask us to correct inaccurate or incomplete data.
- Erasure, request deletion of your data, subject to legal retention rules.
- Restriction, ask us to limit how we process your data.
- Portability, receive your data in a portable format.
- Objection, object to processing based on legitimate interests or for direct marketing.
- Withdraw consent, at any time where processing is based on consent.
Legal bases
We process personal data on the following bases: performance of a contract (to deliver repairs and orders), legitimate interests (to improve our services and prevent fraud), consent (for marketing communications), and legal obligations.
Data transfers
Where personal data is transferred outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses.
How to exercise your rights
Email us via the contact page with the subject line "GDPR Request" and include enough detail for us to verify your identity. We respond within 30 days.
Complaints
You have the right to lodge a complaint with your local supervisory authority.